Canceling a Candy AI subscription should be as easy as they come. Yet there are instances when you might not be sure how to go about it. Free trial or paid plan, cancellation is imperative so that you are not charged unknowingly. Candy AI is an AI girlfriend site that provides companionship through chatbots. However, should the need arise, a cancellation process is to be followed.
Depending on how you purchased Candy AI, you can cancel it through the web portal.
This guide will explain everything from performing a cancelation to confirming your cancellations to help you avoid surprises when your next billing cycle approaches.
Candy AI Subscription Details
Candy AI offers two subscription plans. Users can pay for the service monthly for $12.99 or take up the annual plan at $5.99 per month. Canceling is easy, as access will roll over until the billing period ends, so using all features will continue without interruption in the interim.
Have some unwanted tokens? It’s best to spend them before cancellation. Candy AI runs on a token-based system, and these tokens will grant you access to all sorts of features. They might expire on cancellation, so you may lose out on whatever you have already paid for. So, just deleting the app won’t stop the charges; make sure you go through the proper process to avoid unwanted billing.
Canceling your Candy AI subscription is a simple process that takes about 3-5 minutes. Following these steps will prevent unwanted charges and aid your cancellation.
Step 1: Access Your Candy AI Account
Open the Candy AI app or site. Login with the registered email id and password. After sign-in, go to Account Settings to modify your subscription.
Step 2: Find the Subscription Section
Under Account Settings, locate the tab called Subscription or Billing. Here you can see your current plan and make alterations, including the cancellation of your subscription.
Step 3: Hit the ‘Cancel Subscription’ Button
Once you’re within the subscription section, find the Cancel Subscription button. Click it to start the cancellation procedure. Candy AI may ask you if you want to give a reason for cancellation, but that’s entirely up to you.
Step 4: Confirm Your Cancellation
After pressing cancel, a confirmation screen will pop up. Following the instructions there will make sure that you complete your cancellation. Be particularly aware of any information concerning when your access ends.
Step 5: Use Remaining Tokens (Optional)
If you received tokens that have not expired, you may want to use them before your subscription ends. Tokens are required to interact with the AI concerning premium features such as interactions and image generation. You may lose access to these options after the expiration of your plan.
Step 6: Contact Customer Support (If You Experience Any Trouble)
For any technical difficulties or problems confirming your cancellation, feel free to reach out to Candy AI support at support@candymail.ai.
Once canceled, the subscription won’t renew for your account anymore, though you can still access the platform till the end of the current billing period. Please remember to cancel at least 24 hours in advance before the renewal date to avoid being charged for the next cycle.
What Happens After You Canel Your Account?
You are still allowed to enjoy all of Candy Ai’s offerings, even if you have chosen to cancel your subscription, until the end of your current billing cycle. This means that interaction with your AI companion is still permitted, along with the use of any remaining tokens that you have, whether for chats or image generation, until the expiry of your subscription.
Make sure you use any token left on your account before you lose access. The tokens that you haven’t used will act as virtual currency for premium features, and they might no longer be valid once your billing period has ended. You can check Candy AI’s terms of service in case there are any exceptions.
What Happens to Your Account?
After the expiration of your subscription membership, you cannot access your account, as it will be deactivated. However, certain information may be retained by Candy AI, as per its privacy policies and legal requirements. Contact Candy AI customer support for clarification on any concerns regarding data retention. If you want to resubscribe, then, there’s a good chance that your subscription may be reactivated, along with all your former data and AI companion. However, conditions for reactivation often shift over time, so be sure to confirm all information with the support team of Candy AI.